Shipping and Returns
Shipping options and prices are calculated at the time of checkout. Shipping costs are calculated based on the weight and shipping distance of your order. Most orders are shipped by USPS First Class or Priority Mail with delivery confirmation. USPS First Class Mail does not include package insurance, Priority Mail does. We ship Monday through Friday and will do our best to ship within one business day. Orders placed on the weekend will be shipped the following Monday.
We are not responsible for orders where USPS tracking indicates that the item has been delivered but you have not received it. However, we will do our best to help you resolve the matter. We are not responsible for orders yet to be delivered and still "in transit". If you experience a delay in your order via the USPS postal service "showing in transit" please do not hesitate to contact us at email@example.com and we will happily assist you in tracking your order.
*CLARY COLLECTION WILL NOT BE RESPONSIBLE FOR USPS, FIRST CLASS ORDERS, AND UPS THAT ARE LOST OR DAMAGED IN SHIPMENT THAT ARE NOT INSURED WITH A PRIORITY MAIL POSTAGE.* We recommend purchasing Priority Mail postage during high-volume shipping times (see: The Holidays) we are unable to file a claim on your behalf for any missing/damaged mail. Postal Office requires the recipient to personally file the claim.
We are currently only shipping within the USA/Canada
Accepted Payment Methods
We accept PayPal, money order, major credit cards, and personal checks. However, orders paid by money order and personal checks will not be shipped until they have been received and cleared.
Refunds and Exchanges
Due to the nature of our products, returns cannot be accepted once they have left our production facility, but we want you to be completely satisfied with your order, so if you are not happy, please contact us at firstname.lastname@example.org.
We are proud of the care we give to the making our products & value our relationship with our customers; if you have any questions or concerns please ask us!