SHIPPING & POLICIES

We are proud of the care we give to the making our products & value our relationship with our customers; if you have any questions or concerns please don't hesitate to contact us. 

Our Promise
We hope you will enjoy Clary as much as we enjoy making it. We commit to providing you with items that are created from 100% organically sourced or wild-crafted botanicals and to never include synthetic chemicals or preservatives. Every ingredient is added for a specific therapeutic reason. We do not use fillers of any kind. This results in pure, highly concentrated formulas that are created from scratch and tested by us and our families and friends. We will never test on animals. Clary Collections are small batch and hand-made and will vary slightly and naturally as the seasons change. We enjoy this aspect of natural ingredients, but we will work diligently to maintain consistency and to replenish stock as quickly as possible.
Shipping
Shipping options and prices are calculated at the time of checkout. Shipping costs are calculated based on the weight and shipping distance of your order. Most orders are shipped by USPS First Class or Priority Mail with delivery confirmation.
We ship Monday through Friday and will do our best to ship within one business day. Orders placed on the weekend will be shipped the following Monday.
We are not responsible for orders where USPS tracking indicates that the item has been delivered but you have not received it. However, we will do our best to help you resolve the matter.
International Orders
We are happy to receive international orders and will ship using USPS First Class International Rates. However, customers should be familiar with their country's customs policies. Clary Collection will not be responsible for items that are held up or destroyed in customs. International orders may take up to two weeks to reach their destination. Tracking and insurance are available for an additional charge. 
Accepted Payment Methods
We accept PayPal, money order, major credit cards and personal checks. However, orders paid by money order and personal checks will not be shipped until they have been received and cleared.
Refunds & Exchanges
Due to the nature of our products, returns cannot be accepted once they have been used, but we want you to be completely satisfied with your order, so if you are not happy, please contact us!
Wholesale 
If you're interested in carrying Clary Collection in your shop or placing a wholesale order, please contact us at info@clarycollection.com. 

 

 

Clary Collection is produced by hand in Nashville, Tennessee + Appleton, Wisconsin.